Help and Information
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of KitKitchens. The collective work includes works that are licensed to KitKitchens. Copyright 2003, KitKitchens ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with KitKitchens or purchasing KitKitchens products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with KitKitchens or to purchase KitKitchens products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by KitKitchens. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of KitKitchens used in the site are trademarks or registered trademarks of KitKitchens
WarrantyWarranty depends on individual product warranties as provided by the manufacturer, and can range from 10 years to 1 year from purchase. Please check each product individually or contact customer services if you need any more information on the level of warranty offered. Your statutory rights will not be affected.
KitKitchens does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. KitKitchens does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
KitKitchens shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if KitKitchens has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Stockpile can not be held responsible for any third party costs incurred that result in the purchase of any product.
Cancellation / Returns
KitKitchens will accept the return of any goods that are deemed within the set conditions and having been within 14 days of delivery. Unlike other suppliers we do not charge any handling costs. All we ask is that you return the goods to us in perfect condition in the original packaging. ALWAYS INSPECT YOUR GOODS ON DELIVERY, NEVER SIGN A GOODS RECEIPT WITHOUT CHECKING FOR DAMAGE, IF IT IS DAMAGED DO NOT SIGN FOR GOODS. WE CAN NOT ACCEPT RETURNS OR REFUNDS FOR ANY DAMAGES THAT HAVE BEEN SIGNED FOR AS HAVING BEEN RECEIVED IN GOOD CONDITION. On receipt of the goods we will then refund the amount in full minus the original carriage cost to send the goods to you. We will undertake to refund the amount owed within 5 working days.
Please note the following:
a) No refund can be processed for any returned goods reworked or modified on any way.
b) As we do not any handling charges all customers must arrange their own returns to Stockpile.
c) All returns must be prearranged. Hence no credit can be processed for any goods having been received without an official reference number.
d) Any 'made to order' orders such as painted or special sizes can not be returned or cancelled when ordered.
In the event that a KitKitchens product is mistakenly listed at an incorrect price, KitKitchens reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. KitKitchens reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, KitKitchens shall issue a credit to your credit card account in the amount of the incorrect price.
If any product is incorrectly listed either by text or photographs KitKitchens will offer a full refund in the event that any customer does not receive goods as listed. KitKitchens reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by KitKitchens without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
KitKitchens may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to KitKitchens.
Your use of this site shall be governed in all respects by the laws of 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of KitKitchens products) shall be in the courts located in United Kingdom. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of KitKitchens products) must be commenced within one (1) year after the claim or cause of action arises. KitKitchens's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. KitKitchens may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a KitKitchens or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
KitKitchens does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, KitKitchens is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, KitKitchens reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to KitKitchens in its sole discretion.
You agree to indemnify, defend, and hold harmless KitKitchens, its officers, directors, employees, agents, licensor's and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, KitKitchens may link to sites operated by third parties. However, even if the third party is affiliated with KitKitchens, KitKitchens has no control over these linked sites, all of which have separate privacy and data collection practices, independent of KitKitchens. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, KitKitchens seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).